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The REAL Assets Recovery process. Is it easy?

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Cybertrace Team

December 30, 2020 · 7 min read

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What are scams and how do they work?

The Assets Recovery Process Explained. Many victims of cyber fraud are hopeful and often desperate to recover their hard-earned money lost from cyber fraud events. Cyber fraud operations, colloquially known as scams, are rapidly on the rise and are a plague on the Internet and financial trading markets. Scams often target older generations who may be inexperienced with technology and have liquid assets to invest in what turns out to be bogus trading. COVID-19 has greatly facilitated the rise of cyber scams as many retirees are seeking alternate methods for generating income on their savings, superannuation or pension.

The majority of scam operations are controlled or influenced by Israeli crime syndicates. This is a generalisation, however in our experience at least 80% of global scams fall into this category. This is due to the fallout from the previous Binary Options trading scams that were legal in Israel until a few years ago. The Israeli Government recognised the negative impact of these operations, which resulted in distrust in genuine Israeli business operations. As a result, the Israeli Government outlawed Binary Option trading and prosecuted several key individuals. The result was that many Israeli fraudsters moved their operations to a range of other countries to continue their scams. These countries included several eastern European countries including Ukraine, BulgariaSerbia and Estonia, as well as Cyprus, Malta, Philippines and South Africa, to name a few.

How are these scams investigated?

As a result of their globally distributed nature, investigating and prosecuting these scam syndicates has become overly complex and difficult. That does not mean it’s impossible, however, in our experience, there are only a handful of genuine private investigation firms capable of investigating and identifying these scam syndicates. In fact, most global law enforcement agencies do not have sufficient resources or technical capability to undertake complex global cyber fraud investigations, let alone recover your funds. For this reason, Cybertrace is currently working with several Australian and international law enforcement agencies to investigate cyber fraud syndicates. Cybertrace is also partnered with Western Sydney University (WSU) for cybercrime-related research.

Who can I trust to do this work?

At this point, it is very important to note that there are many secondary scam operations posing as either cyber fraud investigation, asset recovery or fraud mediation firms, such as Purchase Guard, which is part of the Click2SellCPL One, and Ads Supply network of scams. While there are genuine firms out there with great capability, Cybertrace strongly suggests doing your own due diligence to determine whether they are indeed legitimate and not another scam.

What is the Assets Recovery process?

As these scams are operated from various global jurisdictions, the process of identifying the offenders, following the money trail, and confronting the offenders is a very difficult and complex process. The key to any Assets Recovery operation is identifying the offenders so you know WHO to chase for a refund of your money. Once the offenders are identified, evidence needs to be collected to a legal standard and your case referred to the local police or lawyers in the jurisdiction of interest. The Assets Recovery operation then turns into a legal process where the offenders are taken to court either via criminal prosecution (police) or civil litigation (lawyers). Again, this whole process relies completely on the offender being identified and evidence of fraud being collected to a legal standard.

Do Cybertrace offer Assets Recovery services?

The short answer is, Yes.

Generally, as Cybertrace is a specialist cyber fraud investigation company, and where an assets recovery operation has a likely chance of success, we will take on these hand-picked cases. However, many cases are not suitable for assets recovery and we are very open to explaining this to our clients. Ethical operations are one of our underpinning principles and commercial profits take a backseat when it comes to explaining realistic chances of successful assets recovery.

There are also a handful of Asset Recovery specialists who can undertake the Asset Recovery operations and Cybertrace often works hand-in-hand with these independent service providers. In these situations, we undertake the cyber/crypto investigation process as recognised experts in this field.

Why should I use Cybertrace for Assets Recovery?

As mentioned above, the key to any Assets Recovery operation is identifying the offenders and collecting evidence. Cybertrace are globally recognised experts in this field. Once we identify the offenders, you have several options for progressing the recovery of your assets. Firstly, you should provide our report to the police in your jurisdiction and request that they follow the leads and evidence provided in our report. As mentioned above, most police agencies don’t have the capability to do a technical investigation to our level. As a result, the police are generally happy to have us do this work for them. Secondly, you could engage a legitimate Assets Recovery firm to undertake the Assets Recovery process from start to finish or engage a law firm that has expertise in a global civil action for recovering assets.

Bear in mind that Assets Recovery is generally very expensive. Both lawyers and Assets Recovery specialists have many commercial overheads to consider and your fee will cover these operating expenses as well as allow for commercial profit for their services. If you don’t have money available for private assets recovery, you can still opt for reporting your case to your local police, with or without a Cybertrace report. However, please note that police investigate criminal complaints only and civil litigation for Assets Recovery will still be at your expense. However, with reliable Cybertrace intelligence, leads and evidence, the police can at least disrupt or arrest the offenders and stop them from targeting other innocent victims. Either way, a Cybertrace investigation report will provide you with significant value regardless of whether you choose private assets recovery or law enforcement to progress your case.

Does Cybertrace guarantee to identify and locate the scammers?

Unfortunately, due to the complex nature of investigations, there is never any guarantee of a positive result. This is the same with any investigation, including ones conducted by the police. The police never guarantee they will catch a murderer and the same applies to a Cybertrace fraud investigation. However, we do guarantee a ‘Best Efforts’ investigation, and you will be engaging global experts in cyber fraud investigations.

Also, Cybertrace will provide you with intelligence for your case in the event that legal evidence can not be collected. This intelligence can provide significant value should you engage lawyers or law enforcement to progress your case. For example, we may identify the IP address of an offender. As a private agency, we generally can’t access ISP customer records to prove who owns the particular IP address. However, law enforcement and lawyers can submit a subpoena to access the registered owner records. In this regard, the IP address that Cybertrace extracts as intelligence may be the key to solving your case.

Our intelligent approach to assets recovery

As you will have realised by now, the Assets Recovery process has no guarantees, is expensive, and is highly complex. In the case of high losses, it can be worth the investment, and armed with a Cybertrace investigation report, it can lead to the recovery of some or all of your assets.

Following your investigation, we will assess the result to determine whether it is suitable for asset recovery. At that point, we quote you for assets recovery, not before. This is based on known facts that were identified during the investigation stage. Many other service providers quote and charge for assets recovery before they have investigated meaning they are guessing as to whether assets recovery is even possible. Should insufficient evidence be available to pursue your case to the assets recovery stage, we won’t charge you for this service which we believe is the fairest approach.

How do I get started and find out more?

To speak with our team of experts and identify the person/s responsible for fraudulently taking your money, please contact us at our Australia Head Office public number, +61 2 9188 7896, or via our website contact form.


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  • James 3 years ago

    I have been scammed by people who are asking for money to invest in Bitcoin, there using website called fxcosmictrader.com

    • Thank you for your comment James, our team will send you an email.

      • Muhammad Ibrahim 1 year ago

        Hi I invested all of my savings and also borrowed money from my friends to get some profit but I didn’t get back my money every time they make a new drama the platform was

      • H 9 months ago

        Hi, recently applied for a hybrid job online and I got contacted to start a training and I can also gets paid while I’m training, they made be pay them about $8000 all together in parts, from bitcoin using the apps Bybit or coinspot, every time I had to make them payment apparently they return it back to me with some commissions, I had to use all my savings and also borrow more and the 3 rd time I was asked to pay $12000, or I all loose my money according to them, at beginning I said to them I can’t afford and it seriously impossible for me to get that much, at end I tried to send it to them but I got contacted from the coins spot that it could be a scam, and after I searched and read in this website, I cancelled the last transaction but lost all the rest. And now I don’t know what to do, so disappointing. Please I need help

        • Cybertrace Team 9 months ago

          Our team has contacted you via email.

    • Kat 2 years ago

      All these criminals stealing peoples hard earned money have to be caught and money refunded to all victims.
      I have been scammed by:
      Daniel Huber associated with Royalsfx then changed to CapitalFunds.
      Beware of scam traders.

  • Mark 2 years ago

    I have paid a $250USD deposit to GTLOT. I have since read that this is a scam operation. I am based in Australia. What can I do to recover the money? Thank you.

    • Hi Mark, if you paid via credit or debit card I recommend you contact your card provider e.g. Visa and submit a Chargeback application.

  • Peter murray 2 years ago

    I am sure I have fell victim to a investment scam , communication from the company has become bad , company called shield financial services , based in QUEANBEYAN , NSW AU

    They are registered on ASIC and the whole setup they have is very sophisticated.

  • Rachel 2 years ago

    I invested $50,000 worth on bitcoins in a company called Gold Coin Increase in 2018. I never got my money back. Their website is still active and they are still only responding to new investors. I have made Police reports in UK and Australia and paid MyChargeBack to help recover my funds but so far we are stuck with trying to get a police report to present to the virtual wallet inorder to release the identity of the scammer. The Police in Australia have investigated thoroughly and cannot provide us an authorization to the wallet as they concluded that the scammer is abroad and therefore cannot continue the investigation. I need help

    • Very sorry to hear you got scammed, Rachel. One of our experienced investigators will be in touch with you to see if we can help.

  • Haitham 2 years ago

    My BNB got taken from my MetaMask Wallet worth $2000 AUD. I have an address that it went to but don’t know what to do next.

  • Henry 2 years ago

    I got Scammed with 30k USD in Bitcoin, this person make think I was sending Bitcoin from my Binance Account to my Bitmex Account, but it was a fake Website.

    • info 2 years ago

      Hi Henry, If you’re interested in our team assessing your case, please email us at [email protected]. Thanks.

  • Trish 1 year ago

    Invested in Sureexchange.com….now they won’t give my hard earned $ back …I’m afraid I’ve been scammed ☹️

    • info 1 year ago

      Hi Trish, I believe our team have already contacted you via email.

  • Kevin Smalley 1 year ago

    Just lost $31500USDT. Basically everything I have. I feel sick to my stomach. I thought it was safe because the usdt stayed in my wallet. I “only” clicked an agreement link to allow them arbitrage with my funds. I looked yesterday and my wallet was empty. Still very emotional about it and quite faint/sick. 57 yrs old and thought this might help me get into my own home after a while. May need counseling but would like to know more about your services. If there is a cost, pls don’t bother for now. Thank you anyway.

    • info 1 year ago

      Hi Kevin, thank you for your comment and we are sorry to hear of the situation. If you wish to discuss how we can best help, please contact our team via [email protected].

  • I set up a trading account with fine-investments.com on 17/02/2022 who told me they were based in York House, Manchester UK
    The fist person I spoke to on the phone was TOM LUCA. I paid $374.00 Aust. Dollars to join up, then
    I paid another $2074.00 AU I never received a cent & I cannot contact them.

    On the same day I joined another trading company named Oriontero.com
    They told me they are based in Tower Hamlets London Borough E14 SHN (or could be E14 5HN) LONDON UK.
    His name is LEO BIANCO. I paid $350.00 AU Then I paid another $2,500.00 AU I never received a cent.
    I still get emails from RICK VEGHTER who SAYS he is the Finance Manager on the Trading floor. He told me I need to send them $5,550.00 AU to close my account & get my profits. Which I told him I can’t do,, he then said if I don’t send the money, my account will be Frozen for good.
    I have lots of names of people also phone numbers but I can not contact any of them.

    • info 1 year ago

      Hi Barbara, thank you for your comment. We are sorry to hear of the situation. Please contact our team via [email protected] to discuss how we can help!

  • VAHEED 7 months ago

    I am invest 4500usdt.now they don’t allow withdraw

    • Cybertrace Team 7 months ago

      Hi Vaheed,

      Our team has reached out via email.

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