Discovering that you’ve fallen victim to a scam can be a distressing experience. Whether through online transactions, phone calls, or other methods, scammers continually refine their tactics to deceive and rob individuals. In Australia, as with many other countries, there are concrete steps you can take if you believe you’ve sent money to scammers via an Australian bank account including where to report it. What to do if you’ve sent money to scammers via an Australian bank account? Here’s our advice for what to do:
1. Contact Your Bank Immediately:
As soon as you suspect that you might have transferred money to a scammer, get in touch with your bank. The police can wait, your bank is the first starting point as they may be able to stop a transaction if it hasn’t been processed yet. Provide them with all necessary details, such as the time of the transaction, amount, recipient details, and any correspondence with the scammer. Be prepared for a lengthy wait on the phone. Unfortunately, this is one aspect of countering scams that Australian banks need to improve.
2. Report to ReportCyber:
ReportCyber is an Australian government initiative where members of the public, businesses, and other organisations can report cyber incidents. It’s part of the Australian Cyber Security Centre (ACSC), which was established to enhance the nation’s capability to combat cyber threats. ReportCyber will triage your case to the relevant state jurisdiction who in turn will refer your case to a local police officer.
3. File a Report with Scamwatch:
Run by the Australian Competition and Consumer Commission (ACCC), is a platform where you can report scams. Reporting here ensures that authorities are informed about the newest scamming methods and can take steps to warn others.
4. Report to Cybertrace:
Cybertrace monitor and collect the latest scam intelligence globally and can assist with identifying any unique traits of your scam which may assist you to collect the necessary evidence quickly and efficiently. After assessing your case, Cybertrace may be in a position to investigate to identify the offenders and assist with police, lawyer, or international asset recovery agency referral. Contact us.
5. Check Your Accounts:
Regularly monitor your bank and credit card statements for unauthorised transactions. If you notice any suspicious activity, inform your bank immediately.
6. Seek Support:
Falling for a scam can have emotional repercussions. Don’t be embarrassed. Many people fall victim to scams every year. Talking to someone, whether it’s friends, family, or a professional, can help you process what’s happened.
7. Strengthen Your Online Security:
– Change your passwords for all your accounts.
– Ensure your computer’s antivirus software and operating system are up-to-date.
– Avoid clicking on unsolicited email links or downloading unknown attachments.
8. Educate Yourself:
Equip yourself with knowledge about the latest scams. Cybertrace and Scamwatch provide information on current scam trends in Australia. You can find our articles here: https://www.cybertrace.com.au/blog/
9. Limit Risks When Making Transactions:
– Use secure payment methods, preferably those that offer fraud protection.
– Double-check all account details before transferring money.
– Avoid making transactions on public Wi-Fi.
– Verify the identity of anyone you’re sending money to, especially if it’s for a service or product.
10. Stay Informed:
Subscribe to the Cybertrace monthly newsletter or other reliable source mailing lists. Follow the social media accounts of relevant Australian agencies that provide regular updates on scams. Staying informed will keep you one step ahead of scammers.
While the above steps offer guidance after the unfortunate event, prevention is always better than cure. Remember to be cautious, question unusual requests for money, and always double-check before transferring funds. By being vigilant and educated about scams, you can protect yourself and others from falling victim in the future.
