Thank you, your enquiry has been received

Your enquiry has been securely submitted. Our team will review it and contact you for a confidential assessment.

A confirmation email has been sent. Check spam/junk if it hasn't arrived within 15 minutes.

What happens next

We review your case

An investigator assesses your submission and evidence.

We contact you

Within 1 business day, by phone or email.

Honest assessment

We tell you plainly whether an investigation is viable, before any commitment.

Business hours: 9am to 5pm, Monday to Friday (AEST) First response: within 1 business day No reply after 2 business days? Email us quoting your reference.

How to verify it's really us contacting you

Emails only from @cybertrace.com.au

We never ask for payment in cryptocurrency, gift cards or vouchers

We never initiate contact through Telegram or social media DMs

Scam victims are often approached by asset recovery scammers posing as investigators, and some impersonate real firms, including ours. Anyone who contacts you out of the blue guaranteeing a result for an upfront fee is not us. If you are unsure whether a call or email is genuine, end it and call us directly on the numbers listed at the bottom of this page.